Not an Airalo partner yet?
.png?width=64&height=64&name=Untitled%20design%20(2).png)
We've been busy bringing you the next wave of eSIM features and innovation, and we're excited to present our September 2025 product features roundup – all built to empower your business.
To keep things organized, we've structured this blog according to our different eSIM solutions, ensuring you can quickly find the insights most relevant to your business.
Let's dive in to see what's new and how it can benefit you.
Airalo for Business
Automated eSIM renewals for uninterrupted connectivity
Say goodbye to manual top-ups. Our new automatic eSIM renewals feature ensures your team stays connected without a single gap in service. This isn't just a new feature; it's a productivity multiplier that saves you and your team valuable time and resources.
How it benefits your business:
- Boost productivity: Employees never have to worry about running out of data or a plan expiring, allowing them to focus on their work.
- Reduce administrative workload: Admins can set it and forget it, freeing up time previously spent on manual reassignments and top-ups.
- Customizable control: You retain full control with flexible auto-renewal rules you can tailor to your team's needs:
- Data-based renewals: Automatically renew when a team member's data is running low (below 10%).
- Time-based renewals: Automatically renew when a plan is about to expire.
- Dual-trigger option: Enable both to ensure a top-up is triggered whenever either condition is met.
Easily identify employees with their email ID
We’ve added email IDs to the eSIMs page as well as the eSIMs, orders, and invoice CSV exports. This small but powerful update makes it significantly easier to manage and monitor your workforce, especially when multiple team members are registered under the same name.
How it benefits your business:
- Simplified user management: Quickly identify and manage employees, even when multiple team members share the same name.
- Improved reporting: The addition of email IDs to eSIMs, orders, and invoice CSV exports provides richer, more accurate data for your reporting and accounting processes.
Resellers
Easily identify eSIM users with their email ID
We’ve added email IDs to the eSIMs page as well as the eSIMs, orders, and invoice CSV exports. This update is designed to help you manage your customer base more effectively and efficiently. We've added email IDs to key areas of your dashboard and reporting exports.
How it benefits your business:
- Faster user identification: Quickly locate and support individual users, even if they have a common name.
- Streamlined operations: The addition of email IDs to your eSIMs, orders, and invoice CSV exports makes it easier to track and reconcile your sales.
Partner Integrations
New in the Partner API: Smarter error correction
We’ve added a smart built-in correction system to our API that automatically matches incoming calls against our package inventory. It resolves small conflicts — like typos or mismatched packages — so you’ll see fewer errors and more successful transactions.
While it’s still essential to keep your catalog up to date, this enhancement helps smooth over minor mistakes and prevent lost revenue.
Examples of what it can fix:
- Redirects top-ups and base packages correctly
- Corrects typos or extra characters
- Updates outdated package IDs
- Suggests replacements for unsupported packages
This feature is enabled by default, requires no action on your side, and will provide a better experience for your users and additional revenue.
Stay tuned for our monthly product updates – there's always something new on the horizon.
Until next time!
